CONTACT

Questions? We are happy to help!

email us 【 info@tachibana-zakkaten.com 】

 

SHIPPING + RETURN POLICY

-We accept refund within 7 days of delivery.
-Discounted, flash sale, custom item and one-of-kind item purchased in store are final sale.
-In the unlikely event that the product arrives damaged, please email us within 7 days of delivery and a refund will be issued after it is shipped back to us.
-We fix broken items free of charge, up to 1 year after purchase
-Buyer is responsible for any return / fix shipping costs.
-TACHIBANA ZAKKATEN is not responsible for any lost, damaged or stolen packages.


CANCELLATIONS

We prepare your order for shipping as soon as possible.
 If you would like to cancel your order please contact us immediately at info@tachibana-zakkaten.com. If your order has already been dispatched for shipping it cannot be cancelled. If your order has not yet been processed for shipment we will do our best to accommodate requests to cancel or edit your order.